Salesforce Commerce Cloud, formerly known as Demandware, is a cloud-based e-commerce platform that helps businesses deliver personalized and seamless shopping experiences across various channels. Below are some key features of Salesforce Commerce Cloud:-

• Online Storefront: Build and manage customizable online storefronts with product catalogs and pricing options.
• Personalization: Deliver personalized shopping experiences based on customer data and preferences.
• Omnichannel Commerce: Enable seamless shopping across web, mobile, social media, and physical stores.
• Order Management: Streamline order processing, inventory, and fulfillment across locations and channels.
• Mobile Commerce: Optimize mobile shopping with responsive design and app integration.
• AI-Powered Recommendations: Analyze customer behavior to provide intelligent product recommendations.
• Marketing and Promotions: Run targeted campaigns, discounts, and promotions to drive sales and loyalty.
• Content Management: Publish engaging content for compelling online experiences.
• Customer Service Integration: Integrate support capabilities for order status and real-time assistance.
• Analytics and Reporting: Gain insights into customer behavior, sales, and marketing effectiveness.
• Scalability and Security: Ensure a scalable and secure infrastructure for high traffic and data protection.